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Privacy Policy
Last updated: November 2025
1. Introduction
GPTFinancial, operated by QENEX LTD (Company No. 16185315), is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data.
2. Data We Collect
- Account Information: Email address and company name when you register for an API key
- Usage Data: API calls, endpoints accessed, timestamps, and response times
- Payment Data: Processed securely by Stripe; we do not store card details
- Technical Data: IP addresses, browser type, for security and analytics
3. How We Use Your Data
- To provide and maintain the GPTFinancial API service
- To process payments and manage subscriptions
- To send service-related communications (welcome emails, usage alerts)
- To improve our services and develop new features
- To prevent fraud and ensure security
4. Data Sharing
We do not sell your personal data. We may share data with:
- Stripe: For payment processing
- Microsoft Azure: For email delivery and infrastructure
- Legal authorities: When required by law
5. Data Retention
We retain your data for as long as your account is active. API usage logs are retained for 90 days. You may request deletion of your account and data at any time.
6. Your Rights (GDPR)
If you are in the UK or EU, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Data portability
7. Security
We use industry-standard security measures including encryption, secure API key hashing, and access controls to protect your data.
8. Contact
For privacy-related inquiries, contact us at: ceo@qenex.ai
QENEX LTD, United Kingdom